Guide to Patient Identification

$62.00

Description

The Guide to Patient Identification course will build your understanding of the complexities and importance of accurately identifying patients. The course includes a review of data entry standards, typical policies and workflows, and a discussion of the impact of duplicate or overlay records.

 

Objectives:

Lesson 1

  • Recognize the importance of accurate patient identification
  • Identify the structure and organization of the MPI
  • Demonstrate understanding of the impact of patient selection errors

Lesson 2

  • Describe the various types of technology used to assist in patient identification
  • Identify common rules included as part of an organization’s data entry standards
  • Indicate the number of patient identifiers that should ideally be matched before a record is selected

Lesson 3

  • Identify common patient identification errors
  • Recognize issues that arise as a result of patient identification errors
  • List strategies for avoiding duplicates or overlays

Target Audience

  • Patient Access Services
  • Schedulers
  • Business Services
  • Ancillary Departments with Registration Responsibility

CE Credits

AHIMA This program has been approved for 1 continuing education unit for use in fulfilling the continued education requirements of the American Health Information Management Association (AHIMA). Granting prior approval from AHIMA does not constitute endorsement of the program content or its program sponsor.

  • Domain: Revenue Cycle Management

Purchasing Details

  • Upon purchase, you will have a 6-month subscription to this course. This will allow you the opportunity to complete and review as often as you like for 6 months.
  • Courses are accessed through www.haugenacademy.com.
  • Visit our FAQ page for technical requirements and additional details.

260 reviews for Guide to Patient Identification

4.4
4.4 out of 5 paws (based on 260 reviews)
Top dog!
Doggone good!
It was OK.
It was a bit RUFF.
Bad to the bone.

February 5, 2026

I do better with reading than listening and I read faster than the narration, so it was slow for me

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Haugen Academy Learner
December 11, 2025

It seemed overly simplified, basic knowledge for the most part. Maybe examples of just how complex it actually is to clean up these type errors would be helpful, most employees have no clue.

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Haugen Academy Learner
March 14, 2025

This was a very insightful course it gave a more in depth look at how important registration is from the beginning to end of a patient care experience.

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Jodi

Response from Haugen Consulting Group

PASCORE01_PTID

February 12, 2025

Great user-friendly platform and course content.

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Haugen Academy Learner
December 12, 2024

I learned some things, which actually surprised me. I loved the true life stories, too!

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Dyna
August 20, 2024

Very good informative course

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Haugen Academy Learner
April 3, 2024

I wish we could use this at our hospital to train the entire PFS/Registration and nursing staff on proper patient identity verification

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Jennifer
March 18, 2024

IMPORTANT INFORMATION LEARNED

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Haugen Academy Learner
January 26, 2024

I thought it was a good refresher course.

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Haugen Academy Learner
January 23, 2024

This was excellent information for new employees and great detailed review/reminders for established employees. Included information that I did not know.

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Cathleen
September 11, 2023

The course was well designed and interactive.

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Haugen Academy Learner
July 20, 2023

I love the dogs

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Haugen Academy Learner
March 30, 2023

very good information that all facilities should use and go by

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Maggie

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